Pricing models

What queue software actually costs

Most queue apps do not charge you for the software. They charge you for the messages, the staff logins, or the number of people who turned up — so the bill moves with how well your business is doing. Put your own numbers in below.

Your numbers

The defaults are a starting point, not a claim about any product. Open your current provider's pricing page and type in what it actually says — the answer is only worth anything if the inputs are yours.

Each shop, clinic or branch with its own queue.

Count part-timers and weekend cover — they need accounts too.

Roughly one per visitor. 40 a day is about 1,200 a month.

The allowance before extra charges start.

Published rates are commonly around 2 cents. Use theirs.

For one location, at the tier that fits your staff count.

Over a year

A metered plan $—  
turnda $—  

An estimate from the numbers you entered, not a quote. It counts the plan fee and the message overage only — a provider that also charges per staff seat or per visit will add to its own column, never to turnda's.

The four ways it is sold

Know which model you are on

Names and logos change; these four models do not. Whichever product you are looking at, find its model first — that is what decides your bill in a year, far more than the headline price does.

Charged per message

You get an allowance of texts or notifications each month, then pay for each extra one. The bill rises exactly when you are busiest, which is the month you can least predict.

Worth asking: Ask what happens on the day after the allowance runs out.

Charged per staff account

The plan carries a number of user seats — often one, five or ten. Adding a receptionist, a weekend cover or a second nurse means the next tier up, whether or not you serve one more customer.

Worth asking: Count everyone who needs to log in, including part-timers, before you compare prices.

Charged per visit

Tiers are capped by how many people join your queue each month. A good month pushes you into the next band, so growth is charged twice — once in effort, once on the invoice.

Worth asking: Check the cap against your busiest month, not your average one.

Charged per location, flat

One price per site, with everything included. Predictable, and the only model where a busy day and a quiet day cost the same. This is how turnda is priced.

Worth asking: Check that “everything included” really means it — no separate charge for appointments or screens.

Questions

The honest answers

Why is there no comparison against specific products here?

Because the pricing model matters more than the logo. Two products on the same model behave the same way as you grow, and the model is what your bill follows. Enter your own provider's published numbers above and the sum is about you rather than about them.

What if my current provider is cheaper?

Then it is cheaper, and the calculator will say so — it has no thumb on the scale. Products with a free tier or a very low entry plan genuinely win at low volume. The crossover usually arrives with the third or fourth staff login, or the first busy month.

Is $44 really all of it?

Yes — $44 per location per month, or $440 a year. Unlimited staff, unlimited visitors, unlimited screens, appointments and walk-ins in the same line, and calling people back costs nothing per person because the tracking link is a web page rather than a paid message.

What is the catch with a free live link?

There isn't one, and that is the point of the flat price — the call-back channel costs us nothing per customer either, so we are not passing a meter on to you. There is no free tier, though: a 30-day trial with a card upfront, then one price.

One price. Everything included.

$44 per location per month — unlimited staff, unlimited visitors, and no per-message bill.

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